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What is the Online Store feature?
Online Stores help you quickly and easily build a
professional, high-quality store that you can host anywhere you
choose; either as its own dedicated Web site (www.your-domain.ext)
or as a sub-domain linked from your existing Web site (www.your-domain.ext).
All you need is a domain name.
You can design the look of your Quick Online
Stores; add products to your catalog; and select shipping, payment, and
tax options. After you set up your online store, you can publish it,
and you're in business. There are several plan options designed to
meet the needs of any size online business.
System Requirements for Online Stores
With online stores you can design,
build, publish, and manage your store; all you need is an Internet
connection and Web browser.
Browser Requirements: To use Quick
Online Stores to build your storefront, please ensure you are using
one of the following Web browsers:
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Internet Explorer 5.5 or later (6.0 recommended)
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Netscape® 7.2 or later
Customers will be able to view your storefront
using any Web browser
Supported Payment Gateways: The
online stores application supports the following payment gateways
for processing credit card transactions:
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Authorize.Net
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Innovative Merchant Services (IMS)
Other Requirements: To accept credit
cards, whether online through a payment gateway or offline through
your point of sale (POS) terminal, your storefront must be protected
by a 128-bit SSL certificate.
To process credit cards online so that the money
is deposited automatically into your bank account, you need an SSL
Certificate for your online store, a payment gateway and a merchant
account.
If you use PayPal for credit card and other
payment processing, you are not required to have an SSL Certificate,
payment gateway or merchant account.
Do I have to have an SSL Certificate for to use
online stores?
If you are planning to accept credit cards, either
through a payment gateway or using a POS (Point Of Sale) credit card
machine, then you must have an SSL Certificate for your site. This is
to ensure the security of your site when handling your customers'
personal and credit card information.
If you are not planning to accept credit cards
through a payment gateway or using a POS, then you do not have to have
an SSL Certificate.
Can I accept credit card payments from
customers located outside of the US?
Online stores only support pricing in U.S.
Dollars, and you can only enter tax rates for U.S. states.
Furthermore, any billing address entered for an order must be located
within the United States. However, if you enter a flat tax for your
products you have two options:
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You can use a PayPal Account to process your
credit card payments.
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If you have a POS terminal at your “brick and
mortar” location, your customers can use the “Print and Call” option
to place their orders and then call you with their credit card
information so that you can process their payment through your POS
terminal.
Can I accept credit card payments from
customers if I am located outside of the US?
Online stores only support pricing in U.S. Dollars
and tax rates for U.S. states. To accept credit card payments if you
are located outside of the United States, you can use a PayPal
Account. If you have a POS terminal at your “brick and mortar”
location, you can process a payment through your POS terminal using
the "Print and Call" option where customers can place their orders and
call you with their credit card information.
Does my Quick Online Store help detect
fraudulent orders?
Several features of Quick Online Stores help
online merchants detect and act on fraudulent orders, including:
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Address Verification - All
credit card payments include "AVS" address verification. Address
Verification Service (AVS) helps merchants who accept online
transactions reduce the risk of fraudulent transactions by matching
the cardholder's billing address with the billing address entered by
the shopper in Quick Online Stores. If the addresses match, AVS
verification passes.
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Card Verification – The CVV
number is the 3-4 digit verification number located on the back of
your credit card. This number is not generally available to thieves
who steal credit card numbers because the usually don’t have the
actual credit cards. CVV Verification matches the number on file for
the card with the number entered by the shopper in Quick Online
Stores. If the numbers match, CVV verification passes.
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Fraud Rules - The new Fraud
Rules in Quick Online Stores allow you to apply common rules to
orders and automatically check orders as they come in. Orders are
marked as potentially fraudulent if they break any of the applied
rules, allowing you to review potentially fraudulent orders and
decide whether to complete or cancel the order.
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Conditional availability of downloadable
products - Quick Online Stores allows you to specify if you
want downloadable products to be available to customers as soon as
they place a credit card order or not until after you have verified
the order and processed payment.
How do my customers access my online stores?
If you set up your Quick Online Stores as a
Dedicated Domain, your customers access your online store by
entering your domain name in the address bar of their browser, for
example, www.your-domain.ext.
If you set up your Quick Online Stores as a
Sub-Domain, you add a link on your Web site that will lead your
customers to the sub-domain for your store, such as
shop.your-domain.ext. Your customers can also access your store
by entering the URL of the store (www.your-domain.ext).
How do I configure my online store to use my
Innovative Merchant Account?
Setup the Innovative Merchant Account to accept requests from
IP address 64.202.161.71.
FAQ Main Directory
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